Privacy Policy

The terms "Close," "Node," "we," "us," and "our" refer to Close, Inc. and its affiliates and subsidiaries. This Privacy Policy explains how we may collect, use, and disclose information obtained through the Service (as defined below). We do not rent, sell, or share Personal Information about you with any unaffiliated entities or individuals for their direct marketing purposes without first obtaining your permission. By using the Service, you authorize us to gather, parse, and retain data according to the terms of this Privacy Policy.

Guiding Principles

Throughout this Privacy Policy, we adhere to the following general principles:

  • To the maximum extent possible, we let you control what people see, and who sees it.
  • We will not collect any information that does not directly assist us in providing or improving the Service.
  • We will safeguard all of your Personal Information using industry-standard protections.


"Confidential Content" is any item of Your Content, which is identified by you as confidential when posted to the Service.

A "Member" is a registered member of the Service.

"Personal Information" is information that may be used alone or in combination with other information to readily identify, contact or locate you. Examples include: your name, address, email address and phone number. Information that is anonymous, meaning it does not allow a third party to identify a specific individual, is not Personal Information.

"Service" is any and all services provided by Node, including our website, browser extension and any mobile applications or other Internet services under our control and used to provide our services to you.

A "User" is one who uses the Service.

"Your Content" is anything you create, post or share on the Service, including Personal Information, text, images and videos.

The Information We Collect and How We Use It

We may collect information in several ways, including:

  • Public domain. We may collect and store information about individuals from publicly available sources, such as social aggregators. Such information is not Private Information and may be shared without limitation.
  • Analytics. We may collect and store data directly and through the use of third-party analytics tools, which collect various information from internet browsers, including recently visited webpages.
  • Users. We may collect and store the information Users voluntarily provide to us while using the Service.

We may use the above information for the following purposes:

  • To communicate with you regarding Node news and updates;
  • To provide you with social information tailored for your needs and preferences;
  • To provide customer support;
  • To improve our user experience.

Personal Information Collection. In order to become a Member, you must provide Personal Information, such as your name and e-mail address. We may also collect information such as additional e-mail addresses and company affiliations and titles. You may choose to link with us your social media accounts, such as Google, Facebook, and LinkedIn. We may collect Personal Information from each social media account you so link. For example, if you connect to Node using your LinkedIn credentials, we may collect any Personal Information you have made available on your LinkedIn profile, such as your name, title, profile picture and contact list.

Making Payments. When making payments through the Service, you may need to provide Personal Information to our third-party service providers, such as your credit card number. We may collect any such Personal Information you provide.

Customer Support. We may collect any Personal Information you provide during your communications with our customer support team.

Cookies, Automatic Data Collection and Related Technologies. We may collect and store any information that is automatically generated when you use the Service, including your preferences and anonymous usage statistics.

When you use the Service, we and our third-party service providers may receive and record information from your browser, including your IP address, cookies and other similar data. Blocking and deleting cookies, while an option on most internet browsers, may cause the Service to work improperly.

How We Use Your Information

We use Personal Information to:

  • Facilitate the improvement of the Service; and
  • Communicate with Users.

We may use anonymous information for any purpose, whether the information was received by us in anonymous form or anonymized by us.

Internal and Service-Related Usage. We may use any information we collect, including Personal Information, for internal and Service-related purposes and may provide it to third parties to allow us to improve the Service.

Communications. We may send emails to the email address you provide in order to verify your account and for operational purposes, such as account management, customer services or system maintenance notifications and updates.

Marketing. We may use any information we collect, including Personal Information, in order to determine what information may be useful, relevant, valuable or otherwise of interest to you, and we may leverage that information in sending you targeted advertising materials.

Anonymous Data. We may anonymize and aggregate data collected through the Service and use it for any purpose.

How We May Disclose Your Information

We may share your information:

  • With our third-party service providers as we see fit;
  • To comply with any and all legal obligations;
  • To protect and defend our rights and property; and
  • With your permission.

We shall not rent, sell or otherwise share your Personal Information with unaffiliated businesses or individuals for their direct marketing purposes, unless we have your permission to do so.

Through Our Use of Vendors and Service Providers. We may share any information we collect with any and all vendors and other service providers that we retain in connection with the Service.

Displaying to Other Users. Other users of the Service may be able to see any of Your Content that is not Confidential Content.

Social Networking and Other Websites. The Service may allow you to share information, including Personal Information, with social networking websites, such as Facebook. We do not share your Personal Information with any such websites, unless you direct us to do so. Such websites’ use of such information will be governed by their own privacy policies, and you may or may not be able to modify your privacy settings on their websites.

Marketing. We do not rent, sell or otherwise share your Personal Information with unaffiliated businesses or individuals for their direct marketing purposes, unless we have your permission to do so. We may allow access to other data we collect in order to enable the delivery of online advertising on our website, or generally to facilitate transmittal of information that may be useful, relevant, valuable or otherwise of interest to you.

As Required By Law and Similar Disclosures. We may access, preserve and/or disclose any of your information and/or content, including Personal Information, if we believe doing so is required or appropriate in order to comply with law enforcement requests and legal process (e.g. a court order or subpoena), respond to your requests, or protect your, our or others’ rights, property or safety.

Merger, Sale, or Other Asset Transfers. If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction as permitted by law and/or contract. We cannot and will not attempt to control how such entities may use or disclose your information.

We may disclose any of your information, including your Personal Information, with your express consent.

Security Of Your Information

We take certain steps to ensure that your information is handled securely and in accordance with this Privacy Policy. Unfortunately, we cannot personally guarantee that the Internet is 100% secure, which means that we cannot ensure or warrant that the information you provide to us is completely secure. We do not accept liability for unintentional disclosure of your information. By using the Service and/or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Service. If we learn of a breach in a security system, we may attempt to notify you electronically by posting a notice on the Service and/or sending an email to you. You may or may not have a legal right to receive this notice in writing. To receive a free written notice in the event of a security breach (or to withdraw your consent from receiving electronic notice), please notify us at .

Children's Privacy

We do not knowingly collect, maintain or use, nor do we want to collect, maintain or use, any information from children under the age of 13. No part of the Service is directed to children under the age of 13. If we learn that we have collected information from such an individual, or allowed such an individual to create an account with us, we will take steps to delete such information and/or account from our systems.

If you are under 18 years of age, you represent and warrant that you have obtained the consent of your parent or guardian to access and use the Service.

If you learn that your child has provided us with any information at all without your consent, we would appreciate it if you alert us at .

International Users

By using the Service from a location outside the United States, you will be transferring certain data to the United States. For the sake of clarity, in the event of a dispute arising out of or related to this Privacy Policy, you hereby agree to submit to final and arbitration according to the terms of the below section titled "Arbitration".

If you are using the Service from the European Union or any other region with laws governing data collection and use, please note that you are agreeing to the transfer of your information to the United States and as such are subjecting yourself to the privacy laws of the United States. By providing any information you consent to any transfer and processing in accordance with this Policy.


You agree that you shall submit any and all complaints to Node prior to initiating any arbitration proceedings as outlined below in order to allow Node an opportunity to satisfy any such complaints before either party must incur the expenses of arbitration. In the event that you and Node cannot agree, any controversy, claim or dispute arising out of or related to your use of the Service or this Privacy Policy or the interpretation, performance, or breach hereof, including but not limited to alleged violations of state or federal statutory or common law rights or duties, shall be resolved solely and exclusively by final and binding arbitration initiated and conducted according to the rules of the American Arbitration Association in effect as of the date hereof (the "Arbitration Rules"). The arbitration shall be conducted in the County of Los Angeles in the State of California by three (3) neutral arbitrators (one arbitrator selected by each party, and a third selected by the first two) and the members of any appeal panel shall be retired judges or justices of any California state or federal court. Notwithstanding the foregoing, we may seek injunctive relief or other equitable relief in any court of competent jurisdiction to protect our intellectual property rights, confidential information or as required to prevent irreparable harm.

You also acknowledge and understand that, with respect to any controversy, claim or dispute arising out of or related to your use of the Service or this Privacy Policy or the interpretation, performance, or breach hereof, including but not limited to alleged violations of state or federal statutory or common law rights or duties:


How To Update Your Information Or Post A Question Or Suggestion

If you would like to update or correct any information that you have provided to us through your use of the Service or otherwise, or if you have suggestions for improving this Privacy Policy, please send an email to .

Changes To Our Privacy Policy And Practices

We may revise this Privacy Policy, so please review it periodically in order to stay up to date on the terms contained herein.

Posting of Revised Privacy Policy. We will post any adjustments to the Privacy Policy on this web page, and the revised version will be effective when it is so posted. If you are concerned about how your information is used, please bookmark this page and review this Privacy Policy periodically.

New Uses of Personal Information. We may desire, from time to time, to use Personal Information for uses not previously disclosed in our Privacy Policy. If our practices change regarding previously collected Personal Information in a way that would be materially less restrictive than stated in the version of this Privacy Policy in effect when such information was collected, we will make reasonable efforts to provide notice and obtain consent to any such uses as may be required by law.

Contact Information

Close, Inc.
5 Lucerne Street #2
San Francisco, CA 94103

Effective Date: 5/17/2014
Date Last Updated: 4/24/2015